Citrix Workspace Uncg

| 30-04-2021
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How to set up Citrix Receiver: If not yet installed, install the Citrix Receiver app for your device. Open Citrix Receiver and select Add Account; Type myapps.uchealth.org in the Address line and select Next; Type in your username, password and domain (e.g. UCH, University, PVHS, EMP, etc.) and select Log On; Select the newly created MyApps button. To enable access to Workspace Configuration: From the Citrix Cloud menu, select Identity and Access Management and then select Administrators. Locate the administrator you want to manage, click the ellipsis button, and then select Edit Access. Verify that Custom Access is enabled.

  1. Citrix Workspace Uncg Portal
  2. Citrix Receiver Greensboro
    • Explore UNC HealthUNC Sites
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  • UNC Healthincludes:

  • With My UNC Chart you can:

    • Manage your appointments
    • Connect with your provider
    • Pay bills online
    • Request prescription refills
    • Access test results
    • Manage accounts of loved ones
    • Track your health
    • Schedule appointments online
    • A detailed overview of your patient's medical record
    • Secure messaging with UNC Health Care providers regarding your patient's care
    • Online referrals for outpatient and ancillary services
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    • Helps with CMS Meaningful Use and patient-centered medical home efforts
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This article applies to XenApp and XenDesktop VDA versions 7.17 and later.

Background

A default session printer can be set by either of the following two policy settings:

  • Default printer
  • Printer assignments

When both settings are configured, Printer assignments setting takes precedence over the Default printer setting

Instructions

This section details how to configure Citrix Policy settings to set one of the following printer types as the default printer in the session:

  • Client Printer
  • Network Printer
  • Citrix Universal Printer
  • Citrix PDF Printer

Client Printer

Client printers are any printer device that is configured on the user endpoint where the Citrix Receiver client is installed. This generally refers to printers that are physically attached to the endpoint but may include network printers configured on the endpoint. The default printer on the client side can be set as the default printer in the session.

Printing Policy Settings:

  • Set the Default printer policy setting to 'Set default printer to the client's main printer'.
  • In the Printer assignments policy setting, set the Default printer setting to 'Client main printer'.

Network Printer

Network printers are any printer that is accessible from the VDA to a shared printer UNC Path. These printers are generally managed and assigned to users by IT administrators. Network printers may be configured on a XenApp server, a virtual desktop, or directly on the user endpoint.

Printing Policy Settings:

  • Add the UNC path of the network printer to the Default Printer policy setting.
  • Add the UNC path of the network printer to the Printer Assignments policy setting.

Citrix Universal Printer

Citrix Universal Printer is a generic printer created at the beginning of a session that is not tied to any client printing device. When using this generic printer, the resulting print job will be sent to and displayed on the local endpoint where the user has the option to print to any client printer available. This printer is enabled via Citrix policy and can only be used with Windows endpoints using the Receiver for Windows client. Not to be confused with the Citrix Universal Printer Drivers.

Printing Policy Settings:

  • Set the Default printer policy setting to 'Set default printer to the Generic Universal Printer'.
  • In the Printer assignments policy setting, set the Default printer setting to 'Generic Universal Printer'.

Citrix PDF Printer

Citrix PDF Printer is a PDF printer created at the beginning of a session that is not tied to a printing device. When using this PDF printer, the resulting print job will be sent in PDF file format and displayed on the local endpoint where the user has the option to print to any client printer available. This printer is enabled via Citrix policy and can only be used with Chrome and HTML5 receivers.

Printing Policy Settings:
  • Set the Default printer policy setting to 'Set default printer to the PDF printer'.
  • In the Printer assignments policy setting, set the Default printer setting to 'PDF printer'.

Troubleshooting

Citrix Workspace Uncg Portal

Symptoms or Error

Default session printer is not being set correctly in the session on Windows 10 or Windows Server 2016 VDAs.

Solution

Disable the option to 'Let Windows manage my default printer' on the VDA.

Option 1

  1. Navigate to Windows Start menu.
  2. Click 'Settings'.
  3. Click 'Devices' in the Settings dialog.
  4. Click 'Printers & scanners' section.
  5. Disable the setting 'Let Windows manage my default printer'.
Virtual

Option 2

Set the following registry value:

Citrix Receiver Greensboro

  • Registry path: HKEY_CURRENT_USERSOFTWAREMicrosoftWindows NTCurrentVersionWindows
    • Name: LegacyDefaultPrinterMode
    • Type: REG_DWORD
    • Data: 1

Option 3

Disable the windows setting through Group Policy.
Navigate to the following location in Group Policy Editor:
  • User Configuration -> Administrative Templates -> Control Panel -> Printers
    • Enable 'Turn off Windows default printer management'.

Problem Cause

When 'Let Windows manage my default printer' is enabled, the last session printer created in the session is set as the default printer. Windows sets the default printer to the most recently used printer.